Every Learning Forum session includes practical insight and learnings from OCHIN Network members to ensure the information and ideas offer the greatest relevancy, applicability, and practicality to OCHIN Epic users. Participants can also earn up to 9.5 hours of AMA/AAFP CME credits.
In addition to hands-on, member-informed discussions, this year’s Forum will also include a lineup of leading national keynote speakers to inform, inspire and illuminate what’s possible.
| Session Name | Session Description | Day of the week | Topics | Start Time | Session Type | Room | Led By: | Company |
|---|---|---|---|---|---|---|---|---|
| Access to Specialty Care and Impact of eConsults | This session provides an evaluation of access to specialty care and will discuss how eConsults improve timeliness of specialist feedback to primary care providers and can decrease referral rates for in-person visits to specialistsâimproving access for patients and enhancing efficiency for providers. | Monday | HCCN Aligned, Telehealth, Third-Party Integrations, Intermediate | 10:00-10:45am | Bootcamp B | Hyde 1 | Susie Bergeron,Chris Renfro | OCHIN, OCHIN |
| Book It, Scheduling Strategy and Best Practices | Learn strategies and best practices to enhance scheduling efficiency using Scheduling Template, which is foundational to Book It, as well as online scheduling features and Fast Pass. | Tuesday | Epic Updates and Functionality, Patient Access, Novice | 9:00-9:45am | Section A | Presidio 2-3 | Kate McCobb,Karen Thygesen | OCHIN, OCHIN |
| Boosting MyChart Enrollment: Strategies, Tools, and Lessons Learned | Hear from members across the OCHIN collaborative how to set up and run a successful MyChart activation project, including defining clear goals, motivating and rewarding staff with an activation contest, using change management techniques, collecting and analyzing data, providing training and education for staff and patients, and customizing the MyChart page to drive enrollment and patient engagement. | Wednesday | HCCN, PTP Integration, Quality Improvement, Telehealth, Novice | 11:00-12:30pm | Panel | Victoria 1-2 | Estrella Urena Cuevas,Jeremiah Davis MD MPH,Christian N Hill MD MPH,Alex Shay,Robert Kaye,Carla Jones ,Conchita Lovato | SA111: Ravenswood Family Health Network, SA111: Ravenswood Family Health Network, SA40: Virginia Garcia Memorial Health Center, SA40: Virginia Garcia Memorial Health Center, OCHIN, SA161: Erie Family Health Center, SA40: Virginia Garcia Memorial Health Center |
| Building an Inclusive 21st Century Workforce with Health IT Capabilities | This panel of workforce development participants, trainers, health centers and policy leaders showcases opportunities to address staffing needs and enhance patient care by building an inclusive, community-based health IT workforce. | Tuesday | Clinic Operations, Health Equity, Intermediate | 3:15-4:45pm | Panel | Presidio 1-4 | Engers Fernandez MD MBA,Jennifer Stoll,Anna Zimbrick MPA,Anthony White | OCHIN, OCHIN, OCHIN, SA203: TrueCare |
| Business Continuity Plans and Action Plans | This session will enhance your confidence and peace of mind by providing an overview of what to do for Emergency Management/Disaster Recovery and downtime actions in Epic. | Monday | Clinic Operations, Compliance and Regulatory, Novice | 9:00-9:45am | Bootcamp A | Hyde 1 | Lacey Millsap MHA CHC CHCPC | OCHIN |
| CFO Workgroup | In-person meeting of OCHIN's CFO workgroup | Wednesday | Compliance and Regulatory, Revenue Cycle/Finance/Billing | 11:00-12:30pm | Panel | Greenwich | Brenda E Garske MBA CPA | OCHIN |
| Championing Health Equity Through Research and How Members Make It Possible | Learn how OCHIN's research benefits your organization, including how we develop, conduct, and share innovative research to produce more inclusive, relevant evidence to inform the care you provide your patients. | Tuesday | HCCN Aligned, Research, Social Determinates of Health, Health Equity, Patient Engagement, Population Health, Novice | 3:15-4:45pm | Panel | Hyde 1 | Shalini Navale PhD MPH,Sarah Gioia PhD,Danielle Reich MA,Erika Cottrell PhD MPP,Tiffany Prescott MS ,Karen Albright PhD | OCHIN, OCHIN, OCHIN, OCHIN, OCHIN, OCHIN |
| Clinical Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Shiree Walker RN | OCHIN |
| Clinical Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Shiree Walker RN | OCHIN |
| Clinical Oversight Group | In-person meeting of member medical leadership hosted by OCHIN's CMOs | Wednesday | Clinic Operations, Intermediate | 11:00-12:30pm | Panel | Hyde 1 | Jeff Richter,Julie Vails MD MBA CPE FAAFP,Scott A. Fields MD MHA,Stacie Carney MD | OCHIN, OCHIN, OCHIN, OCHIN |
| Clinical/Behavorial Health Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Jennifer Mulgrew | OCHIN |
| Clinical/Behavorial Health Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Jennifer Mulgrew | OCHIN |
| Clinical/Behavorial Health Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Jennifer Mulgrew | OCHIN |
| Clinical/Wisdom Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Danielle Aanenson BS | OCHIN |
| Clinical/Wisdom Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Danielle Aanenson BS | OCHIN |
| Closing Care Gaps â Dental is Part of the Solution | Learn from Virginia Garcia Memorial Health Center how to leverage dental teams to increase monitoring and taking action to address health maintenance alerts while promoting access to careâincluding insights into how to build a dental vaccination reconciliation and A1c monitoring program. | Monday | Dental, Health Equity, Patient Care, Novice | 3:15-4:00 pm | Section E | Hyde 1 | Conchita Lovato,Brittany Fox DMD,Selenne Mandujano | SA40: Virginia Garcia Memorial Health Center, SA40: Virginia Garcia Memorial Health Center, SA40: Virginia Garcia Memorial Health Center |
| Collaborative CMS Programs Highlighting Chronic Care Management in Healthy Planet Compass Rose | This session will focus on the Collaborative Compass Rose programs available in OCHIN Epic to address CMS care management programs to help your organization drive more equitable, patient-centered care. | Tuesday | Population Health, Payment Reform/Value-Based Pay, Compliance and Regulatory, Novice | 10:00-10:45am | Section B | Victoria 1-2 | Jenna Shanks | OCHIN |
| Comprehensive Care Coordination Using Healthy Planet's Compass Rose Programs | This session will focus on the Healthy Planet Compass Rose tool, which helps you address complex care management in a comprehensive population health management program for more equitable, whole-person care. | Monday | HCCN, Population Health, Novice | 10:00-10:45am | Bootcamp B | Victoria 1-2 | Rhonda Winchester RN | OCHIN |
| Continuum and Managing Release Notes: Learn the Latest Features and What is Coming | As OCHIN expands Continuum to improve efficiencies in processing and testing system changes, learn how your organization can use these tools to focus on the highest impact changes that affect how you provide patient care. | Tuesday | Change Management, Clinic Operations, Intermediate | 11:00-11:45am | Section C | Hyde 2-3 | Tevor Gamble-Chouinard | OCHIN |
| Cybersecurity: Tips and Tricks, What to Look out For | This session will provide an overview of what you can do to assess security risks to your organization including OCHINâs new Multi-Factor Authentication project. Learn tips and tricks from OCHIN's resident experts, and hear about functionality in our Preferred Technology Partners Maize and Expel that can help enhance your cybersecurity. | Tuesday | HCCN, Clinic Operations, Compliance and Regulatory, Novice | 9:00-9:45am | Section A | Victoria 1-2 | Lacey Millsap MHA CHC CHCPC,Chris Renfro,Paul Mathews | OCHIN, OCHIN, OCHIN |
| DEIB in Action: Strategic Programming Adds Value to Health Equity | Learn how OCHIN's VP of People and Culture established an Equity Steering Committee and an Employee Resource Group Leader Panel representing seven diverse Employee Resource Groups in under nine monthsâand how these efforts at cross-enterprise collaboration have impacted employee satisfaction. Hear about the importance of using metrics to inform organizational DEIB strategic decision-making and how the Equity Steering Committee helped to establish metrics for OCHIN's 2022-2025 DEIB Roadmap. | Tuesday | Health Equity, Clinic Operations, Intermediate | 10:00-10:45am | Section B | Balboa | LisaMarie May MBA SWP | OCHIN |
| Dental SmartPhrase Optimization & Personalization | SmartPhrases are the most widely used tool for Dental Progress Notes. This session for dentists, dental hygienists, and dental assistants will cover efficiency tips, Best Practice Recommendations, and ways to make your SmartPhrases more personalized to meet your unique needs. | Monday | HCCN, Dental, Novice | 10:00-10:45am | Bootcamp B | Greenwich | Megan Sapp DDS,Danielle Aanenson BS ,Valerie Majano DDS | OCHIN, OCHIN, OCHIN |
| Develop a High Functioning Reporting Program | Learn about best practice approaches for advanced data strategies, building a successful reporting program for your organization, and how scalable changes can help support both staff and organizational reporting needs to take full advantage of your data. | Monday | HCCN, Reporting, Clinic Operations, Novice | 4:15-5:00 pm | Section F | Victoria 1-2 | Bronwyn Richardson,Mariah Foltz | OCHIN, OCHIN |
| Direct Addresses Utilized by Internal and External Providers and Locations | Learn where internal and external direct addresses come from and how they are generated to support interoperability for coordinated patient care. | Tuesday | Health Information Exchange, Epic Functionality and Updates, Novice | 9:00-9:45am | Section A | Regents 1-2 | Randy Baley | OCHIN |
| Electronic Referrals: It's All About the Process | The technology for electronic referral exchange is already available, you just need to know how to use it. Learn strategies to leverage existing technology to accelerate the referral process, reduce staff burden, and get patients seen faster. | Wednesday | HCCN, Health Information Exchange, Epic Functionality and Updates, Novice | 9:00-9:45am | Section A | Balboa | Ben Pierson | OCHIN |
| Engaging Staff in Identifying Pain Points and Priority in Workflows | Neighborhood Family Practice will discuss how they use Clinical Content Buildersâ expertise to develop more efficient workflows, increase users' confidence in Epic, and engage staff in identifying priorities of change recommendations to meet the organization's unique needs. | Monday | HCCN Aligned, Clinician Wellness, Change Management, Clinic Operations, Novice | 3:15-4:00 pm | Section E | Balboa | Catherine L Posendek MSW LISW-S,Paul Hirschel MSSA LISW-S | SA48: Neighborhood Family Practice, SA48: Neighborhood Family Practice |
| Enhancing Quality Through Leadership, Accountability and Purpose | Improving the health of a community and an organization requires equal parts drive and patienceâboth easily lost in the depths of the COVID pandemic. In an era of illness, fatigue and burnout, learn how one community health center adopted tools and practices to keep the focus on their mission and core values and sustain their quality program's continuous improvement model. | Tuesday | Change Management, Clinic Operations, Novice | 9:00-9:45am | Section A | Balboa | Alyssa Palmer | SA53: Southside |
| Epic Cash Posting and Payment Posting Reconciliation | Learn tips for posting your insurance and self-pay payments as quickly and accurately as possible in the OCHIN Epic system to help drive a healthy revenue cycle. Not reconciling payments can lead to under-posting or over-posting payments, which can lead to issues in unnecessary follow-up or increased Credit WQ volumes. Find out how to avoid these potential pitfalls and make the system and reports work for you. | Tuesday | Revenue Cycle/Finance/Billing, Epic Updates and Functionality, Intermediate | 10:00-10:45am | Section B | Regents 1-2 | Marissa Day CPC,Amber Brittain-Pement | OCHIN, OCHIN |
| EPIC Onboarding | Learn from the team at Open Door Community Health Center about effective strategies for training programs and follow-up support to set teams up for success when onboarding OCHIN Epic. | Monday | Clinician Wellness. Clinic Operations, Intermediate | 2:15-3:00pm | Section D | Presidio 1-4 | Breezy Mueller,Tammy Flint | SA29: Open Door Community Health Centers, SA29: Open Door Community Health Centers |
| EPIC Signal: Applications, Lessons Learned, Limitations and Addressing Provider Burnout | Clackamas Health Centers and Virginia Garcia Memorial Health Center will provide several operational vignettes on the application of Epic Signal dataâincluding a review of tools that were used, lessons learned, and the limitations encounteredâto help your organization reduce provider burden and enhance satisfaction and well-being. | Tuesday | HCCN Aligned, Change Management, Clinician Wellness, Intermediate | 2:15-3:00pm | Section D | Hyde 2-3 | Andrew Suchocki MD MPH FAAFP,Christian N Hill MD MPH,Jeff Richter | SA10: Clackamas Health Centers, SA40: Virginia Garcia Memorial Health Center, OCHIN |
| Evaluation of Remote Patient Monitoring (RPM) in Community Health Centers | Patients face barriers to accessing technologies like RPM that can be used to support disease management. This session will discuss how community health centers can effectively use RPM to improve care for their patients. | Tuesday | HCCN Aligned, Epic Updates and Functionality, Patient Engagement, PTP Integration, Novice | 2:15-3:00pm | Section D | Greenwich | Shelby L. Watkins MPH CPH,Rose Gunn MA | OCHIN, OCHIN |
| Evidence-based, Trauma Informed Approach to Respond to Intimate Partner Violence (IPV) | Hear from OCHIN, Asian Health Services, and our partners at Futures Without Violence how you can leverage new OCHIN Epic tools to implement an evidence-based intervention (CUES: Confidentiality, Universal Education and Support) to respond to IPV and Human Trafficking (HT) and fulfill new UDS measures on IPV/HT. | Wednesday | Behavioral Health, Health Equity, Quality Improvement, Epic Updates and Functionality, Novice | 9:00-9:45am | Section A | Victoria 1-2 | Oyinkansola (Bukky) Ogunrinde,Anna Marjavi ,Kimberly S.G. Chang MD MPH | OCHIN, Futures Without Violence , SA182: Asian Health Services |
| Expanding the OCHIN Documentation Toolkit for Medical Specialties | This session will showcase a new model for building documentation templates by specialty to enhance usability and provider satisfaction, taking into consideration member feedback, use rates, suggestions from the Epic community, and from the literature (e.g., avoiding note bloat, billing requirements, etc.). | Wednesday | Clinician Wellness, Epic Updates and Functionality, Intermediate | 9:00-9:45am | Section A | Hyde 2-3 | Susan Moore,Da Jin MD | OCHIN, OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Mandie Wickham | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Karen Thygesen | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Kate McCobb | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Mandie Wickham | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Karen Thygesen | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Karen Thygesen | OCHIN |
| Front Desk Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Mandie Wickham | OCHIN |
| Fundamentals of Provider Credentialing and Enrollment | The session will cover the fundaments of HRSA credentialing and provider (payer) enrollment, which impacts members' HRSA compliance and revenue. We'll touch on knowledge gaps of HRSA requirements and enrollment nuances that vary from payer to payer and state to state to enhance your knowledge and confidence in your credentialing processes. | Monday | Compliance and Regulatory, Revenue Cycle/Finance/Billing, Intermediate | 3:15-4:00 pm | Section E | Regents 1-2 | Sarah Gonzalez CPMSM CPC | OCHIN |
| Gearing Up for Hyperdrive | This session will cover testing strategies and key enhancements that members can anticipate and plan for as we prepare for the transition to Epic Hyperdrive. OCHIN will share some early learnings from members who have been part of the earliest transitions to Hyperdrive and provide a preview of activities that must be completed in classic Hyperspace by Epic Support Analysts after the transition date. | Monday | Patient Access, Epic Updates and Functionality, Novice | 3:15-4:00 pm | Section E | Presidio 1-4 | Karey Tiffany MPH PMP,Rohit Yallamraju | OCHIN, Epic |
| Health Equity and Hypertension Control through QI, Pharmacy, and SMBP | The CDC estimates that 54% of African American adults have hypertension. Learn how the Cincinnati Health Department addressed uncontrolled hypertension in an African American population using pharmacists, quality improvement, self-measured blood pressure (SMBP), and data. | Wednesday | HCCN Aligned, Health Equity, Patient Engagement, Population Health, Quality Improvement, Novice | 10:00-10:45am | Section B | Hyde 2-3 | AnnMarie Overholser MD MPH,Megan Bowen NCQA PCMH CCE,Seren Karasu MPH,Stephanie Courtney Dr PH MPH | OCHIN, OCHIN, OCHIN, SA61: Cincinnati Health Department |
| Health Maintenance: A Vital Tool for Whole-Person Health and Beyond | This session will provide strategies to effectively use OCHIN Epic's robust Health Maintenance clinical decision support tool in every routine office visit to drive quality improvement at your organization. Learn how it automatically scours data sets in each patientâs chart to reduce provider burden while tailoring patient-centered care that is timely and appropriate to each unique patient. | Tuesday | HCCN, Patient Care, Epic Updates and Functionality, Quality Improvement, Novice | 9:00-9:45am | Section A | Hyde 2-3 | Lauren Alderson MD,Michael Lieberman MD,Shiree Walker RN | OCHIN, OCHIN, OCHIN |
| Healthy Planet Compass Rose State Level Programs Highlighting CalAIM ECM | The session will focus on state-specific care management programs and will highlight the Compass Rose CalAIM Enhanced Care Management Program your organization can use to help improve care equity and quality for your patients. | Tuesday | Population Health, Payment Reform/Value-Based Pay, Compliance and Regulatory, Novice | 2:15-3:00pm | Section D | Victoria 1-2 | Nikki Senft,Rhonda Winchester RN | OCHIN, OCHIN |
| How Are OCHIN Members Addressing Social Determinants of Health? | A diverse group of OCHIN members will come together for a facilitated discussion to share their organizations' journeys to prioritize screening for and addressing Social Determinants of Health (SDOH) to improve whole-patient care and outcomes for their patient populations. | Tuesday | HCCN, Health Policy, Population Health, Social Determinates of Health, Novice | 3:15-4:45pm | Panel | Victoria 1-2 | Molly Volk MHS,Laura Reid,Ned Mossman MPH,Michele Lewis ,Anna Klonowski ,TJ Schuch MD MPH | OCHIN, SA133: Lynn CHC, OCHIN, SA77: Southwest Montana Community Health Center, SA164: Sixteenth Street Community Health Centers, SA150: South Boston |
| How Epic Improvements are Planned and Implemented at the Member Level | Provider/Clinical Builders and OCHIN Clinical Informatics staff will discuss how members can prepare and mobilize your teams to adopt functionality from Epic updates or releases to help improve efficiencies as well as proficiency and satisfaction in OCHIN Epic. | Monday | Change Management, Clinic Operations, Epic Updates and Functionality, Intermediate | 4:15-5:00 pm | Section F | Balboa | Erin Hickman MD MS,AnnMarie Overholser MD MPH,Matthew Kosel PA-C MSCI,Rose Gunn MA,Laura Reid | OCHIN, OCHIN, SA203: TrueCare, OCHIN, SA133: Lynn CHC |
| Implementing Diabetic Retinopathy Screening in a Rural Community Health Center | This session will explore retinopathy screening to improve outcomes in a rural CHC with a focus on implementation, improvements in screening rates, and lessons learned. | Wednesday | Retinopathy, Quality Improvement, Population Health, Novice | 10:00-10:45am | Section B | Regents 1-2 | Chris West Phd NP-C | SA29: Open Door Community Health Centers |
| Improving Outcomes with EHR Governance and Project Management | Hear from TrueCare about their effective project management structure and the framework they developed to allow for delegated decision making and end user engagement to enhance efficiency and satisfaction. | Monday | Change Management, Clinic Operations, Intermediate | 3:15-4:00 pm | Section E | Hyde 2-3 | Matthew Kosel PA-C MSCI,Beth Simpson CSM | SA203: TrueCare, SA203: TrueCare |
| Increasing Adoption of Digital Tools | Hear from TrueCare about strategies they've used to effectively increase patient and staff adoption of digital tools to achieve greater efficiency, satisfaction, and outcomes. | Tuesday | Epic Updates and Functionality, Patient Engagement, PTP Integration, Intermediate | 10:00-10:45am | Section B | Hyde 2-3 | Matthew Kosel PA-C MSCI | SA203: TrueCare |
| Innovating Contraceptive Care in Community Health Centers and Title X Documentation | OCHIN and our partners from UCSF will present evidence for using a service needs screening question for contraceptive care and demonstrate how to implement the self-identified need for contraception (SINC) question into clinic workflows to improve outcomes. | Tuesday | OB, Clinic Operations, Novice | 2:15-3:00pm | Section D | Hyde 1 | Christine Dehlendorf MD MAS,Lindsey Gibson MPH,AnnMarie Overholser MD MPH,Michele Whitt MD MS MBA FACOG,Seren Karasu MPH | University of California, San Francisco, University of California, San Francisco, OCHIN, OCHIN, OCHIN |
| Leading Through Change | Learn practical, comprehensive change management strategies to help you lead through change at your organization. This session will set the stage for change management recommendations and considerations that will be integrated throughout technical and tactical sessions at the Learning Forum. | Monday | HCCN, Change Management. Novice | 9:00-10:45am | Bootcamp A/B | Balboa | Cally Johnson | OCHIN |
| Life Cycle of a Claim and Automation Opportunities in Epic | Learn from OCHIN's resident experts how to increase revenue, decrease aging claims, and speed up reimbursement while minimizing physical Billing staff touches to charges and claims in your WQs to enhance efficiencies and drive a healthier revenue cycle. | Tuesday | Revenue Cycle/Finance/Billing, Epic Updates and Functionality, Intermediate | 11:00-11:45am | Section C | Regents 1-2 | Alyssa Jones,Amber Brittain-Pement | OCHIN, OCHIN |
| Looking Ahead: Dental Advocacy, Workforce, and Research Collaboration | Advocacy is critical at the local, state, and national levels to maintain and improve access to dental care for the most vulnerable and underserved populations. Join our group of OCHIN experts to discuss the benefits and importance of advocacy and partnership in FQHC and CHC dental clinics. | Wednesday | Dental, Health Equity, Health Policy, Intermediate | 11:00-12:30pm | Panel | Regents 1-2 | Megan Sapp DDS,Jennifer Stoll,Vance Bauer MA | OCHIN, OCHIN, OCHIN |
| Medical Dental Integration to Improve Oral Health Outcomes | Learn how members across the OCHIN collaborative are bringing oral health preventive services to underserved populations through financially sustainable programs that decrease the incidence of dental decay and increasing access to dental care. | Tuesday | HCCN Aligned, Dental, Learning Health System, Quality Improvement, Novice | 3:15-4:45pm | Panel | Regents 1-2 | Emilia I. Arana MD FAAP,Colleen Hogan RDH BS COSE,Jila Nikkhah DDS,Brittany Fox DMD,Megan Sapp DDS,Valerie Majano DDS | SA164: Sixteenth Street Community Health Centers, SA164: Sixteenth Street Community Health Centers, SA207: Share Our Selves, SA40: Virginia Garcia Memorial Health Center, OCHIN, OCHIN |
| Member Program Support Report Card: Re-Energizing Data to drive EHR Support Analyst Efficiencies | This session will discuss how OCHINâs Member Support Program Report can help spotlight opportunities to improve aspects of your health center operations supported by your EHR Support Analyst(s). Learn how to use these performance indicators to drive improvements that enhance efficiency, user satisfaction, and more. | Wednesday | Patient Access, EHR Support Analyst , Reporting , Novice | 9:00-9:45am | Section A | Presidio 2-3 | Christa Vandervoort,Mariah Foltz | OCHIN, OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Jason Brown | OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Robert Kaye | OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Robert Kaye | OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Jason Brown | OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Jason Brown | OCHIN |
| MyChart and Preferred Technology Partners Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Robert Kaye | OCHIN |
| Obtaining Financial Support for Non-Research Activities Through Grants | This session will help members pursue strategies for obtaining grant funding through non-research proposals with an overview of pre-award grant activitiesâincluding finding funding opportunities, project budgeting, submission packet completion, file organization, and submission logâand post-submission activities like checklists and project management. | Monday | Clinic Operations, Quality Improvement, Novice | 2:15-3:00pm | Section D | Regents 1-2 | Leanna Birge PhD | OCHIN |
| OCHIN Provider Builder Program | OCHINâs Provider Builder Program helps providers develop clinical capacity through heath information technology. The program expands OCHIN Epic training and skills, which improves user satisfaction through shared ownership and enables organizations to develop "in-house" solutions that can be scaled across the Collaborative. | Monday | HCCN, Clinic Operations, Novice | 9:00-9:45am | Bootcamp A | Victoria 1-2 | Jeff Richter | OCHIN |
| OCHIN's Social Determinants of Health Research: Recent Findings and Next Steps | Hear from OCHIN and Lynn Community Health Center about recent findings from OCHIN's portfolio of cutting-edge research on social determinants of health, as well as planned next steps in this vital work to support whole-patient care. | Monday | Social Determinates of Health, Quality Improvement, Intermediate | 2:15-3:00pm | Section D | Victoria 1-2 | Laura Reid,Rachel Gold PHD MPH | SA133: Lynn CHC, OCHIN |
| Online Scheduling for COVID and Beyond | Neighborhood Family Practice will discuss what they learned from initial attempts at online scheduling for COVID-19 vaccination and testing and how they have expanded their capacity in unique and creative ways in the months since to cater to patients in the way many of them coordinate much of their non-medical lives as wellâonline. | Monday | Patient Access, Quality Improvement, Intermediate | 4:15-5:00pm | Section F | Hyde 2-3 | Caitlin Beetler LPN,Chad Garven MD MPH | SA48: Neighborhood Family Practice, SA48: Neighborhood Family Practice |
| Opening Address and Keynote | Monday | 12:30-2:00pm | Keynote | Presidio Ballroom | Abby Sears,Heather McGhee | OCHIN | ||
| Optimization of Postpartum Care and Underutilized Stork Functionality | This session will share learnings from OCHIN's OB Workgroup and Clinical Product Leadership Team about advanced Epic functionality available to support your obstetric care teams. | Monday | OB, Clinic Operations, PTP Services | 3:15-4:00 pm | Section E | Greenwich | AnnMarie Overholser MD MPH,Michele Whitt MD MS MBA FACOG,Seren Karasu MPH | OCHIN, OCHIN, OCHIN |
| Optimizing Financial Outcomes with Clearinghouse Tools | This session will provide an overview of various products currently available via OCHIN's clearinghouse partner, TriZetto Provider Solutions, to help you increase operational efficiency and improve financial outcomesâincluding Claim Status Inquiry, Dental Attachments, PaperResolve, and a preview of upcoming developments like Real Time Authorizations. | Wednesday | Revenue Cycle/Finance/Billing, Epic Updates and Functionality, Novice | 10:00-10:45am | Section B | Victoria 1-2 | Aaron De Clerck,Tanya Harris | OCHIN, Cognizant Revenue Cycle / TriZetto Provider Solutions |
| Optimizing Scheduling for Dental | Dental scheduling can be complex, especially in a busy clinic with multiple providers. This session will provide best practice recommendations to help you improve clinician efficiency to optimize your dental schedules in OCHIN Epic. | Tuesday | Dental, Clinician Efficiency | 11:00-11:45am | Section C | Greenwich | Megan Sapp DDS,Kate McCobb,Valerie Majano DDS | OCHIN, OCHIN, OCHIN |
| Outside Message Routing and the Incoming Messages Queue | Learn about the various options available for outside message routing as well as using the Incoming Messages Queue as an effective tool for efficient communication. | Monday | Patient Care, Novice | 4:15-5:00 pm | Section F | Greenwich | Andrew Myers | OCHIN |
| Overview of Population Health Management at OCHIN | This session will focus on the need for a comprehensive approach to population health management to achieve value-based care and will review the tools available in OCHIN Epic to address the eight core components of population health management. | Monday | Epic Functionality and Updates, Intermediate | 3:15-4:00 pm | Section E | Victoria 1-2 | Marshall Hammond MSN | OCHIN |
| Patient Access Bootcamp | This session will focus on the fundamentals of the patient life cycle and how front loading can help you ensure all necessary information is collected at the time of scheduling. Learn how to transform your registration processes to improve staff and patient satisfaction and reduce errors to support a healthy revenue cycle. | Monday | Patient Access EHR Support Analyst | 10:00-10:45am | Bootcamp B | Hyde 2-3 | Michele Gillen | OCHIN |
| Patient Engagement Strategies for Effective Care Delivery and Operational Efficiency | This session will highlight best practices to facilitate patient engagement; demonstrate how to assess engagement levels and impact; how to measure for improvement activities; and help participants understand the value of patient engagement in clinical activities. | Monday | 340B, HCCN, Patient Engagement, Quality Improvement, Novice | 2:15-3:00pm | Section D | Hyde 2-3 | Oyinkansola (Bukky) Ogunrinde,Marshall Hammond MSN | OCHIN, OCHIN |
| Pharmacy Optimization to Increase Patient Access and Clinic Sustainability | This session will provide tips and tricks to help you stay on top of 340B program updates in Epic and provide a preview of upcoming policy and advocacy actions on this important program. | Monday | Health Policy, Clinic Operations, Intermediate | 2:15-3:00pm | Section D | Balboa | Jennifer Stoll,Max Parikh,Chase Hyer | OCHIN, OCHIN, SA70: Mosaic Medical â |
| Point-of-Care Diabetic Retinal Testing as Part of Comprehensive Diabetes Care | This session will highlight Tarzana Treatment Center's successful implementation of an autonomous artificial intelligence (AI) diagnostic technology to identify diabetic retinopathy. Using this technology as part of their comprehensive diabetes management, Tarzana's HEDIS scores increased with high patient and provider satisfaction. | Monday | HCCN Aligned, Retinopathy, Quality Improvement, Population Health, Novice | 2:15-3:00pm | Section D | Hyde 1 | Christian Espinoza MD,Raymond Sator MHA | SA160: Tarzana Treatment Center, SA160: Tarzana Treatment Center |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Jenna Shanks | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Nikki Senft | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Riley Harris | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Allen Lockwood | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Marshall Hammond MSN | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Marshall Hammond MSN | OCHIN |
| Population Health Ask an Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Rhonda Winchester RN | OCHIN |
| Preparing for HEDIS Reporting and Value-Based Care with External Data Ingestion | This session will focus on the ingestion of external payer data to support value-based care clinical integration as well as required HEDIS reporting. | Tuesday | HCCN, Population Health, Payment Reform/Value-Based Pay, Compliance and Regulatory, Novice | 11:00-11:45am | Section C | Victoria 1-2 | Allen Lockwood | OCHIN |
| Primary Care and AI/ML: Whatâs in It for CHCs? | Learn what clinicians, staff, and patients think about artificial intelligence/machine learning (AI/ML) and its useful applications for primary care. OCHIN and LifeLong Medical Care will discuss recommendations from a CHC-focused AI/ML needs assessment and how one OCHIN member is tackling AI/ML as an effective tool to improve efficiency in their setting. | Wednesday | Research, Clinic Operations, PTP Services, Novice | 10:00-10:45am | Section B | Hyde 1 | Yui Nishiike NP,Rose Gunn MA | SA185: LifeLong, OCHIN |
| Public Health Emergencies, from COVID to Monkeypox and Beyond | Learn how OCHIN was able to leverage learnings and tools from our efforts to establish a COVID rapid response team in 2020, along with co-design from our members, to apply learnings to other public health emergencies including monkeypox. | Wednesday | HCCN, COVID, Change Management, Clinic Operations, Clinician Wellness, Intermediate | 11:00-12:30pm | Panel | Hyde 2-3 | Lauren Alderson MD,Bronwyn Richardson,Da Jin MD,Kate McCobb,Shiree Walker RN | OCHIN, OCHIN, OCHIN, OCHIN, OCHIN |
| Quality Improvement Project to Document Patient Consent for Telehealth Appointments | Ravenswood Family Health Network will discuss a quality improvement project they conducted to improve documentation of the consent process for telehealth visits, which resulted in a 36.8% increase in staff documentation after implementation. | Tuesday | HCCN Aligned, Quality Improvement, Telehealth, Patient Access, Intermediate | 2:15-3:00pm | Section D | Balboa | Estrella Urena Cuevas,Jeremiah Davis MD MPH | SA111: Ravenswood Family Health Network, SA111: Ravenswood Family Health Network |
| Reducing Burden and Increasing Wellness: A Framework for Sustaining Change | Hear from clinicians about their experience to reduce clinician burden through a whole culture approach. Presenters will share learnings from an activity on addressing burden and wellness hosted by OCHIN's Health Center Controlled Network (HCCN). | Tuesday | HCCN, Clinician Wellness, Change Management, Novice | 11:00-11:45am | Section C | Balboa | Molly Volk MHS,Megan Bowen NCQA PCMH CCE,Oyinkansola (Bukky) Ogunrinde,Dian Chase PhD MSN MBA | OCHIN, OCHIN, OCHIN, SA143: Neighborcare Health |
| Referrals 101 | This informative session will help you enhance efficiency with referral tools available in Epic. Learn tips and tricks, strategies for streamlining the referrals process, and options for automation. | Monday | HCCN, Clinician Efficiency, Patient Care, Novice | 9:00-9:45am | Bootcamp A | Hyde 2-3 | Kate McCobb,Karen Thygesen | OCHIN, OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Mariah Foltz | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Luke Johnston | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Mariah Foltz | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Sarah Rosen | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Luke Johnston | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Luke Johnston | OCHIN |
| Reporting Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Sarah Rosen | OCHIN |
| Reporting Basics using Crystal and BO | This session for report writers will cover the basics of converting an OCHIN Library stored procedure report to a Crystal command line report to allow you to create customized solutions with ease and efficiency. Attendees should have basic experience with SQL and a Crystal designer license. | Monday | Reporting, Novice | 10:00-10:45am | Bootcamp B | Regents 1-2 | Sarah Rosen | OCHIN |
| Reporting Tools: Choosing The Right Tool for the Job | Learn about all of the reporting tools available to you in OCHIN's toolbox to better understand how they work and what types of jobs they are best suited for so you can make the most of your data to drive quality improvement. | Tuesday | Reporting, Quality Improvement, Novice | 9:00-9:45am | Section A | Hyde 1 | Bronwyn Richardson,Sarah Rosen,Riley Harris | OCHIN, OCHIN, OCHIN |
| Reporting Workbench: Diving into What's Possible | Learn how to make operational and actionable reports that optimize Reporting Workbench to drive quality improvement in your organization. This session will discuss features like Add Criteria, Add Column, and more to help make the most of your data. | Monday | Reporting, Population Health, Intermediate | 9:00-9:45am | Bootcamp A | Greenwich | TJ Schuch MD MPH | SA150: South Boston |
| Research Navigator Ask An Analyst | A space to drop in and ask an OCHIN research navigator questions on their area of expertise | Wednesday | Research | 9:00-11:00am | Ask an Analyst | Presidio 5 | Shalini Navale PhD MPH | OCHIN |
| Research Navigator Ask An Analyst | A space to drop in and ask an OCHIN research navigator questions on their area of expertise | Wednesday | Research | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Shalini Navale PhD MPH | OCHIN |
| Retro Adjudication: Proactively Identify Coverage Changes | Members across the collaborative are experiencing $7-$10M per month in coverage/registration related rejections and denials. Find out how you can implement or update your Retro settings in Epic to help improve this metric for your organization and strengthen your revenue cycle. | Tuesday | Revenue Cycle/Finance/Billing, Intermediate | 2:15-3:00pm | Section D | Regents 1-2 | Amber Brittain-Pement | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Amber Brittain-Pement | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Monday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Aaron De Clerck | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Aaron De Clerck | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 2:00-5:00pm | Ask an Analyst | Presidio 5 | Alyssa Jones | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Marissa Day CPC | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 11:00-1:00pm | Ask an Analyst | Presidio 5 | Alyssa Jones | OCHIN |
| Revenue Cycle Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Marissa Day CPC,Alyssa Jones | OCHIN, OCHIN |
| Risk Stratification and Enhanced Care Management Project | Learn how Virginia Garcia Memorial Health Center effectively used data to identify complex patients and how they designed and implemented a program that will improve health outcomes and reduce the cost of care | Monday | Population Health, Payment Reform/Value-Based Pay, Intermediate | 4:15-5:00 pm | Section F | Hyde 1 | Kavitha Prakash,Kristin Garcia PsyD | SA40: Virginia Garcia Memorial Health Center, SA40: Virginia Garcia Memorial Health Center |
| Slicer Dicer: Quick Answers with Visualizations, Make it Happen | Learn how some Reporting Workbench and Business Objects reports can be moved to Slicer Dicer to provide quick answers and improve operational experiences and analytics to drive decision-making at your organization. | Tuesday | Reporting, Intermediate | 10:00-10:45am | Section B | Hyde 1 | TJ Schuch MD MPH | SA150: South Boston |
| Social Determinants of Health Policy Panel: What's on the Horizon? | This panel discussion, including representatives from federal policymaking, state Medicaid administrations, and community service providers, will outline policy-related initiatives shaping the future of SDOH in health care. | Wednesday | HCCN, Social Determinates of Health, Health Policy, Novice | 11:00-12:30pm | Panel | Balboa | Erika Cottrell PhD MPP,Ned Mossman MPH,Sylvia Trujillo MPP JD | OCHIN, OCHIN, OCHIN |
| SOGI Data Collection: Challenges and Successes | Learn from OCHIN members' challenges and successes of Sexual Orientation and Gender Identity (SOGI) data collection. From front office to rooming to MyChart, learn how members are collecting this data to enable more patient-centered, whole-person care. | Monday | HCCN Aligned, HIV, Health Equity, Patient Engagement, Population Health, Quality Improvement, Novice | 4:15-5:00 pm | Section F | Regents 1-2 | Megan Bowen NCQA PCMH CCE,Jared Carter-Davis CRNP | OCHIN, SA59: Roanoke Chowan Community Health Center |
| Strategies to Combat Registration Errors | With an ever-increasing focus on quality improvement, learn ways to improve patient satisfaction and reduce time spent on fixing back-end registration errors by Front Loading Patients. Subject Matter Experts will share Tips and Tricks to reduce registration errors, improve revenue and increase efficiency on the front lines. Learn how EHR Support Analysts can help support these outcomes and tips on how to effectively communicate across teams to build a stronger Revenue Cycle program. | Wednesday | Patient Access, EHR Support Analyst | 11:00-12:30pm | Panel | Presidio 2-3 | Christa Vandervoort,Michele Gillen,Amber Brittain-Pement | OCHIN, OCHIN, OCHIN |
| Tableau Premium: What Is It and What Can It Do for Your Organization? | OCHIN's resident experts will provide a demonstration of OCHIN's Tableau Premium product, including data sources, and creating and modifying workbooks to help you optimize your data for informed decision-making. | Wednesday | HCCN, Reporting, Quality Improvement, Novice | 9:00-9:45am | Section A | Regents 1-2 | Luke Johnston | OCHIN |
| Tales from the Bench: Reporting Workbench (RWB) Case Examples | Ravenswood Family Health Network will use case examples to explore how clinical leaders can use Reporting Workbench to answer ad hoc clinical and operational questions, reduce burden on back off teams, and support quality improvement efforts. | Tuesday | Clinic Operations, Reporting, Quality Improvement, Intermediate | 11:00-11:45am | Section C | Hyde 1 | Jeremiah Davis MD MPH | SA111: Ravenswood Family Health Network |
| The Daily Scoop: EHR Support Analyst Life Post Go-Live | Receive an in-depth look at EHR Support Analyst (ESA) roles and responsibilities after Go-Live. Learn about ESAsâ direct involvement in EP/CP/SP updates to OCHIN Epic, and hear about our exciting new Advanced EHR Support Analyst program to promote deeper technical knowledge to enhance operational efficiencies and improve clinical effectiveness. | Tuesday | Patient Access, EHR Support Analyst, Novice | 10:00-10:45am | Section B | Presidio 2-3 | Christa Vandervoort | OCHIN |
| Tracking Phase I Treatment Plan Completion To Improve Patient Outcomes | Learn how One Community Health uses phasing in dental treatment plans to delineate between disease elimination (Phase I) and rehabilitation (Phase II), and how Phase I completion is tracked by dummy code to track quality and provider feedback metrics to enhance operational and clinical efficiency. | Tuesday | Dental, Clinic Operation, Clinician Efficiency, Intermediate | 10:00-10:45am | Section B | Greenwich | Mugunth Nandagopal DDS,Valerie Majano DDS | SA173: One Community, OCHIN |
| User Acceptance Testing Workshop | This session will provide best practice approaches and hands-on practice using OCHIN-recommended templates to help you develop efficient strategies to validate a successful build when your organization has requested a change. | Wednesday | Change Management, Clinic Operations, Novice | 10:00-10:45am | Section B | Balboa | Tevor Gamble-Chouinard | OCHIN |
| Value-Based Pay Now and in the Future: A Member Panel | In this session, panelists will discuss their current VBP environments and where they see their funding streams in the future. Learn what information and tools theyâve used to inform VBP activities and their successes and challenges in the various environments. Participants will gain insight into what health centers need to be successful in various VBP arrangements. | Tuesday | HCCN, Health Policy, Payment Reform/Value-Based Pay, Revenue Cycle/Finance/Billing, Novice | 3:15-4:45pm | Panel | Hyde 2-3 | Christine Gragnola,Chad Garven MD MPH,Lavondia Alexander RN MSN MBA,William North MBA CPA,Scott A. Fields MD MHA | OCHIN, SA48: Neighborhood Family Practice, SA108: Kintegra, SA34:Rogue Community Health , OCHIN |
| What's Next and What's Possible Keynote Address | Tuesday | 1:15-2:00pm | Keynote | Presidio Ballroom | Abby Sears | OCHIN | ||
| Whatâs Working to Address Turnover, Change Fatigue, and Clinician Burden? | Leaders from across OCHIN teams will share strategies they use to address staff and clinician wellness through this panel discussion facilitated by OCHIN's Chief Medical Information Officer. | Tuesday | HCCN, Clinician Wellness, Change Management, Clinic Operations, Intermediate | 3:15-4:45pm | Panel | Balboa | Erin Hickman MD MS,Bronwyn Richardson,Michele Whitt MD MS MBA FACOG,Caroline Kennedy MD,Gustavo Trejo Medina,Stacie Carney MD,Yui Nishiike NP,Megan Hussar | OCHIN, OCHIN, OCHIN, SA25: Monterey County, SA173: One Community Health, OCHIN, SA185: LifeLong, OCHIN |
| Why Map Workflows | Learn the importance of mapping workflows, identifying any gaps you may have, and how to get to a future state that improves efficiency and outcomes. This session will cover how to use a PDSA cycle (Plan, Do, Study, Act) and change management principles to make improvements at your organization. | Monday | HCCN, Quality Improvement, Novice | 9:00-9:45am | Bootcamp A | Regents 1-2 | Penny Shepherd | OCHIN |
| Willow Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Tuesday | Ask an Analyst | 9:00-12:00pm | Ask an Analyst | Presidio 5 | Max Parikh | OCHIN |
| Willow Ask An Analyst | A space to drop in and ask an OCHIN analyst questions on their area of expertise | Wednesday | Ask an Analyst | 9:00-11:00am | Ask an Analyst | Presidio 5 | Max Parikh | OCHIN |
| Wisdom Tooth Chart/Treatment Plan: Tips and Tricks | Learn tips and tricks for using the Tooth Chart and Treatment Plan in Wisdom, including new Wisdom functionality coming in the March Enhancement Pack, to enhance clinician efficiency and patient care. This session is intended for dentists, dental hygienists, and dental assistants and will focus on team-based care. | Wednesday | Dental, Clinician Efficiency, Patient Care, Intermediate | 10:00-10:45am | Section B | Greenwich | Megan Sapp DDS,Danielle Aanenson BS ,Valerie Majano DDS | OCHIN, OCHIN, OCHIN |
| Workforce Development and Apprenticeship Programs | Hear how Roanoke Chowan Community Health Center (RCCHC) developed a Medical Assistant Workforce Development program in partnership with the National Institute for Medical Assistant Advancement (NIMAA). With RCCHC leadership's commitment to address their workforce gaps by paying tuition, wages, and health care benefits for three full-time employees to complete the NIMAA program, RCCHCâs students successfully finished the 29-week program in October of 2021. | Monday | Clinic Operations, Health Equity, Intermediate | 4:15-5:00 pm | Section F | Presidio 1-4 | Stephanie J. Wroten RN MSN MS LNC | SA59: Roanoke Chowan |
